Magento is one of the most preferred software platforms for e-commerce solutions. There are several attractive features contributing to the swift growth in the usage of Magento that has surpassed $ 25 billion in transaction, 60000 merchants, and 2 million downloads.
Features of Magento
Highly Inclusive Global Support System
Magento supports over 60 popular global languages and different currencies along with variable tax systems. Some other features in support systems include:
- Multi lingual support
- Provision of showing multiple currencies
- Tax Rate support system.
- Configurable list of countries with provision of site registration, shipping destination, and billing address.
Easily Manageable Shipping Module
You can configure the customized shipping depending on your business requirements. Some provisions under shipping module include:
- Real-time shipping rate integration from UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL.
- Multiple addresses for shipping.
- On-site order tracking.
- Table rates for product related information.
- Flat rate shipping.
Wide options for Customer Service
There are several back-end tools in Magento that help the customers to serve themselves by gaining the requisite information or they can also be used by Call Centre Executives through the Call Center Dashboard. Some of the features under customer shipping module include:
- Customers can track the order and view the history.
- E-mail notification for order status and other co-related activities.
- Easy retrieval of forgot passwords.
- Contact us form.
- Feature-rich customer accounts.
There are several other modules like Order tracking, analytics and reporting, site management etc that has helped Magento to gain strategic lead from the other platforms available in the market.
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